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Unable to run SandcastleInstaller

Topics: User Forum
Jan 6, 2012 at 8:44 PM

When I try to run the sandcastleinstaller.exe I receive an error window stating that "Sandcastle Guided Installation has stopped working." I receive this error on the most recent version as well as the last stable build.  I'm installing on a windows 2008 R2 server.  The problem details are as follows:


Stopped working

Problem signature:


Problem Event Name: CLR20r3
Problem Signature 01: sandcastleinstaller.exe
Problem Signature 02:
Problem Signature 03: 4e5aad96
Problem Signature 04: SandcastleInstaller
Problem Signature 05:
Problem Signature 06: 4e5aad96
Problem Signature 07: c8
Problem Signature 08: 30
Problem Signature 09: System.IO.FileNotFoundException
OS Version: 6.1.7601.
Locale ID: 1033


Jan 7, 2012 at 3:12 AM
Edited Jan 7, 2012 at 3:13 AM

Perhaps you don't have .NET 4.0 installed.



Jan 10, 2012 at 10:36 PM

I did take a look at the install state of the .NET framework and is seems to be installed correctly.

Jan 11, 2012 at 2:59 AM

Make sure you've installed the full framework and not just the client profile version.  The error above would appear to indicate that you don't have .NET 4.0 installed.