Issues when compiled help is copied to server.

Topics: User Forum
Jun 1, 2007 at 2:04 AM
I have successfully created several help files of several large projects we have under development. When I copy these files up to our windows server neither I or any of the other members of the team can see the contents of the help file, as in the tree navigation control has the correct data, but all the links are not found.

I can copy the same chm file anywhere on anyones local drive with no problem.

Can anyone point me in the right direction?

Dennis
Coordinator
Jun 1, 2007 at 3:05 PM
This is due to an OS security patch that prevents the help viewer from running from the intranet zone (i.e. a network share). You can fix this problem by saving the following to a file and importing it into the registry.

Windows Registry Editor Version 5.00
 
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\HTMLHelp\1.x\ItssRestrictions]
"MaxAllowedZone"=dword:00000001

Eric
Jun 3, 2007 at 11:06 PM

EWoodruff wrote:
This is due to an OS security patch that prevents the help viewer from running from the intranet zone (i.e. a network share).


Eric, Thanks for the info, it lead me several MSDN articles fully documenting the issue.
Jun 4, 2007 at 6:45 PM
Well, in this post there's a lot of information:

http://www.nik.com.au/archives/2005/04/06/chm-help-files-error-the-page-cannot-be-displayed/

It looks like the best way is 'unblocking' the chm once downloaded, but I'd like a way to avoid the user any action.
Any hint?
Bye